Often, it’s easy to blame employees for a company's failure, yet most organizations fundamentally differ in their ability to enable collaboration, innovation, and efficiency based on one critical factor: trust.
The level of trust within an organization profoundly shapes its structure, communication patterns, and, ultimately, its success.
The Architecture of Trust and Distrust
High-trust and low-trust organizations develop distinctly different architectures that reflect their underlying values and assumptions about human behavior.
